Shipping policy

The methods that we use to deliver our products, and the time periods within which delivery is usually completed are as follows:

If your delivery address is on the United Kingdom mainland we offer 3-4 Day delivery by Royal Mail as standard on all orders for £2.99. For shortened shipping times, these can be selected as an alternative at checkout for an additional fee.

For international orders, your shipping rates will be calculated at the checkout.

If you place your order by 3pm GMT/BST on a working day, these time periods run from the close of business on that day; if you place your order after 3pm GMT/BST on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.

The delivery periods set out in this policy are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period. Weather conditions, strikes and busy periods, such as the Holidays, may impact delivery times.

Please ensure your order is correct prior to placing it as we are limited in our ability to make changes to orders once they have been submitted.

We are unable to cancel orders after 9am on the day scheduled for dispatch. This is because once our warehouse team has processed your order we are unable to retrieve it.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

Our customer service team will do their best to accommodate any changes however please be aware that this is not always possible. Please email hello@tamaarskincare.com and we will aim to respond within 48 hours, Monday through to Friday.